Shipping & Delivery

Waen customers live all across the globe, so we can ship to anywhere with a letterbox and tracking is included in this service. We usually dispatch orders within 3-5 working days.

We’ve worked hard to simplify the delivery of our products and minimize the cost of shipping for you. It varies between $10 - $35 depending on product size. You can view all shipping rates and make a selection at checkout. If you have any questions about shipping reach out to hello@waenglass.com

Delivery times vary based on selected service and destination. Regular post ranges from 7 to 28 working days depending on the shipping address. For more accurate shipping windows check out our Estimated Shipping Arrival Timetable below. 

Country & Region	Standard Shipping	Express Shipping
European Countries	7-15 Business Days	1-3 Business Days
North America	10-21 Business Days	2-3 Business Days
Australia & New Zealand	10-21 Business Days	2-5 Business Days
Asia Pacific	10-21 Business Days	2-4 Business Days
Latin America & Caribbean	15-28 Business Days	2-5 Business Days

RUSH ORDER SERVICE

If you need your order sooner or by a specific date such as holidays, birthdays, weddings or events, you might want to purchase rush my order upgrade along with your item.

Replacement & Refund Warranty on Damaged Shipping

• We make sure that each and every object is securely double-packaged, so it gets to you in one piece. We use lots of bubble wrap and foams to immobilize the object in its original packaging and place these packages into strong cardboard boxes to prevent possible damage during transit.
• Our current damage rate is 0,11%. This means that the chance of receiving your item in perfect condition is 99,89%
• If you were hit by bad luck and your item is severely damaged during transit, all you need to do is to contact us within 48 hours with a photo of the damage incurred to your item. Once you provide a proof that the item is damaged, we’ll happily ship your a brand new one or issue a refund.